-
Q What's your advantage?
A
The series of natural extracted product are all self-developed, produced and tested. Mature production technology, strict quality management system and cost control system, ensure the product stability and competitive price.
-
Q How to deal with quality complaints or the goods get loss?
A Firstly, every batch of our product was tested by authorized independent third party, Analysis testing center, Shanghai branch, Chinese Academy of Science. We send goods to customers with test report and COA (or depends on customers' request).
If it is our product quality issue or due to the force majeures, we will send you another shipment for free.
-
Q Is there any discount?
A The price is negotiable. The more bigger quantity you order, the more competitive price you would get.
-
Q How do you manage the delivery?
A Goods will be shipped within 24 hours (Chinese public holiday are excluded), usually shipping by DHL, Fedex, EMS, TNT, HKETK. We will ship with the special safe channel to ensure you getting goods on time.
-
Q How to place an order?
A Inquiry + payment + shipping.
Firstly, please send inquiry infor to us, including quantity, your target price, shipping method, packing request, destination etc. We will reply you the quotation and lead time within 1-8 hours (different time zone).
Second, pay for the order, we accept various payment terms, the main methods are: T/T, L/C, Western Union, credit card, BitCoin, USDT, Money Gram.
After received the payment, we will ship out products immediately and share tracking number with you.
And for sure, we keep tracking the shippment, and we provide after-service.
-
Q Can I get some samples?
A Warmly welcome, we can provide samples for free, but the shipping cost will be covered by customers.
